Sep 11, 2020
Job Description The Bureau of Mental Health is responsible for mental health service delivery to residents of New York City. The bureau fulfills this responsibility by managing the development, implementation, and oversight of ongoing and new mental health initiatives to ensure full access and quality care for all New York City residents. The Bureau is also responsible for procuring and overseeing treatment, rehabilitation, housing, case management, advocacy, and Assisted Outpatient Treatment programs. Bureau staff is responsible for managing the development, implementation, and oversight of ongoing and new contracted mental health programs in order to ensure full access to quality, community-integrated, recovery focused care for all residents.
The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra’s law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services.
Reporting to the Deputy Director for Program Administration, and using demonstrated knowledge of the mental health services and the service delivery system, managerial and supervisory skills and knowledge of the AOT office , the Assistant Director will manage the planning, implementation, and oversight of the activities and operations of one of the Assisted Outpatient Treatment teams, including:
--¿Monitor the overall day-to-day activities for the AOT team, identify opportunities for programmatic improvements and make recommendations for changes in policy and procedures.
--¿Provide direct supervision, professional development support and performance review to AOT staff.
--¿Ensure that clinical records are maintained according to the AOT policy and procedure guidelines.
--¿Develop relationships with community mental health agencies, hospitals and NY State Office of Mental Health liaisons to insure that AOT meets the needs of the consumers served.
--¿Ensure that the referral/investigation process is followed according to the AOT policy and procedure.
--¿Ensure that Social Work supervisors review work completed by the AOT Case Monitor using reports from the AOT data system to guide their review.
--¿Ensure that administrative support functions are completed efficiently and timely medical records are requested, court paperwork is filed, exam and court calendars are updated, consumer records are filed, AOT data system is updated, and communication is made with Mental Hygiene Attorneys, representatives at the NY State Office of Mental Health, hospitals, provider programs, etc.).
--¿Ensure staff coverage and caseload coverage.
--¿Handle staff performance issues, time and leave issues, etc.
--¿Assess work activities and make recommendations to changes as needed.
--¿Ensure that policy guidelines are understood and adhered to by staff and community program providers.
--¿Provide regular reports on program performances, trends and recommendations to senior management and executive leadership. Minimum Qual Requirements A baccalaureate degree issued after completion of a four-year course in an accredited college or university and a master's degree from an accredited school of social work, plus:
1. Six (6) years of full-time, paid, satisfactory experience in social work including (a) two (2) years of casework experience in a health, medical or psychiatric care agency adhering to acceptable standards; and (b) four (4) years in a supervisory, consultative, or administrative capacity or in teaching in an accredited school of social work, with at least one (1) year in a health, medical or psychiatric care agency; or
2. A satisfactory equivalent. Preferred Skills The ideal candidate will possess extensive knowledge of Assisted Outpatient Treatment, mental health treatment services, and the service delivery system; excellent managerial, quantitative, oral and written communication skills; experience providing program oversight; experience providing supervision Additional Information **IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
• A document that establishes identity for employment eligibility, such as: A Valid Passport, Permanent Resident Card/Green Card, or Driver’s license.
• Proof of Education according to the education requirements of the civil service title.
• Current Resume
• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.